Privacy Policy
How Berry & Vision handles your personal data
This policy applies to visitors who contact us through the site, submit supplier information for our directory, or otherwise provide personal details while reading our produce guides.
Introduction
This policy describes how Berry & Vision handles personal data collected through this website. The operator of this site is based at 157 Jan Smuts Avenue, Rosebank, Johannesburg, 2196, South Africa. This policy applies to visitors who contact us through the site, submit supplier information, or otherwise provide personal details.
We publish educational guides about berries and vegetables and maintain a directory of South African produce suppliers. The information below explains what we collect, why we collect it, how long we keep it, and how you can ask us to update or remove it.
Information we collect
What you give us directly
When you fill in our contact page or submit a supplier listing, you provide your name, email address, phone number, and the content of your message. We do not use hidden forms that collect data without your input.
Details from phone calls
If you call us, we may note the details of your enquiry so we can follow up effectively. These notes stay internal and are used only to continue the conversation you started.
What we do not collect
We do not require you to create an account to read our guides or browse the supplier directory. No payment information is collected through this website, because ordering happens directly with listed suppliers.
How we use your information
We use the information you provide to respond to your enquiries, to evaluate supplier listings for our directory, and to consider topic suggestions for future produce guides. Your message helps us understand what readers want to learn about berries and vegetables.
We do not sell, rent, or share your personal data with third parties for marketing purposes. If you submit supplier details for directory inclusion, we may publish the supplier's business name, location, and contact information, but not your personal details unless you are the supplier's authorised contact.
Directory listings are published so visitors can contact suppliers directly. We review submissions before they appear on the site and may follow up with you to confirm details or clarify the produce categories a supplier covers.
Cookies and tracking
What cookies do
This website may use cookies to remember user preferences or to understand how visitors use the site. We do not use cookies to identify individuals or to build advertising profiles.
Your controls
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though some site features may not work as intended if cookies are disabled.
For further detail on the specific cookies we set and how long each one stays on your device, refer to our Cookie Policy.
Data retention
We retain messages and correspondence for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping. The retention period depends on the nature of your message and whether further follow-up is needed.
If you ask us to delete your personal data, we will remove it from our active records where practicable. We may retain limited records where we have a legitimate operational reason to do so, such as confirming that a deletion request was processed.
Supplier listing information is retained for as long as the listing is active on our site. When a supplier is removed from the directory at their request or because the listing is no longer current, the associated published details are taken down from public view.
Your rights
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Access your data
You have the right to request access to the personal data we hold about you. We will provide a copy of the relevant records in a readable format.
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Correct inaccurate information
If something we hold is out of date or incorrect, you can ask us to update it. We will review and apply corrections where the request is reasonable.
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Request deletion
You can ask us to delete your data in certain circumstances. We will remove it from active use where practicable, subject to any legitimate record-keeping we are required to maintain.
To exercise any of these rights, contact us using the details below. We will respond to privacy-related enquiries within a reasonable timeframe.
Contacting us about privacy
Postal address
Berry & Vision
157 Jan Smuts Avenue
Rosebank, Johannesburg
2196, South Africa
Prefer to send a written enquiry?
Our contact page lets you submit a privacy question directly, and we will route it to the right person.
Privacy questions answered
Do I need to provide personal details to read your guides?
No. Our produce guides and supplier directory are openly readable. We only collect personal details when you choose to contact us, submit a supplier listing, or otherwise send us information directly.
Do you share my details with the suppliers in your directory?
No. When you order produce, you contact the supplier directly using the details published in the listing. We do not pass your personal data to suppliers on your behalf. Any information you share with a supplier is governed by that supplier's own privacy practices.
How long does it take to respond to a privacy request?
We respond to privacy-related enquiries within a reasonable timeframe. Simple access or correction requests are usually handled sooner; requests involving review of older correspondence may take longer. We will acknowledge your message and let you know what to expect.
Is this policy updated over time?
Yes. We may revise this policy when our practices change or when the site introduces new features. The current version is always the one published on this page, so we encourage you to check back periodically. Material changes will be reflected here on the site.
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